PROFESSIONAL SERVICES CLOUD
Deliver with your customer
at the center
Manage your resources, projects, and financials in the same application as your customer interactions with Professional Services Cloud from FinancialForce.
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Professional Services Cloud
PROFESSIONAL SERVICES AUTOMATION
See your customers in full color
Gain unprecedented visibility into your business across services sales, service delivery and finance by putting your customer at the center of everything you do with Professional Services Automation software from FinancialForce.
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SERVICES BILLING
Manage multiple services-based
billing
models with ease
Say good-bye to complex billing issues. Whether you deal in time and materials (T&M), subscription-based contracts, fixed-fee services, or a blend—any and all billings can be accommodated. You’re free to develop pricing and billing processes tailored to your customers' needs, not system constraints.
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SERVICES REVENUE MANAGEMENT
Stop leaking revenue.
Start building profit.
No more wasted admin time, project delays, or lost revenue. One database, automated processes, comprehensive forecasting tools — FinancialForce Professional Services Cloud ensures nothing falls through the cracks.
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SERVICES ANALYTICS
Intelligent, predictive & actionable insights
Run a more predictable and efficient
services business, tackle your most pressing challenges with confidence,
and exceed customer expectations — using FinancialForce Services Analytics,
powered by Tableau CRM.
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NEW! SERVICES CPQ
Deliver better estimates, more efficiently
Services CPQ brings together all of the information that you need to produce the best estimates for your customers. Automate the entire estimate processes from quote to billing to resource planning. Quote faster and sell smarter.
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SERVICES COMMUNITIES
Deliver an innovative experience
Transform your partner and customer interactions with Services Community.
Share project information and status updates, collaborate from any device, and communicate in real-time
with Salesforce Chatter.
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Featured PSA Customers
View More Customer Stories
“We run our entire business on Salesforce and the FinancialForce PSA system. We run a global operating model with consistent offerings and capabilities that span the world. As we’ve grown, so has the complexity of our business, and we continue to innovate together so that we can leverage the insights on our business and really drive value for our customers at scale.”
Lori Steele, EVP, Global Professional Services, Salesforce
“It is important for us as a growing business to have FinancialForce. There are plenty of applications we’ve outgrown but FinancialForce continues to be the backbone of our services.”
Thom O'Connor, VP of Services, Elastic
“Splunk was able to make a swift transition to remote delivery and re-engineer in real-time amidst the global COVID-19 crisis. While the shift required some short-term heavy lifting, we were quickly running smoothly in the new normal. This would not have been possible without the flexibility that FinancialForce and Salesforce provided.”
Toni Pavlovish, Vice President Global Services, Splunk
“With FinancialForce, we will be taken to a next level as we start to move from what I would call action and insight to action and outcome, which really means that we're going to drive action orientation to a place with our customers at the point of service. PSA Analytics, powered by Tableau CRM, will help us get to this next level of artificial intelligence. This really changes the game of how we engage with our customers.”
Adam Jones, Strategist, HPE Pointnext Services Delivery
“We live and breathe FinancialForce PSA – it’s an extension of our brain. It allows us to be smart and continuously know and report on our projects.”
Tammy Godin, Director, North America Professional Services, Imprivata
