CUSTOMER BILLINGS & PAYMENTS CENTER
Customer communities to make billing
more efficient and reduce DSO
Improve the efficiency of your collections staff and reduce average days sales outstanding (DSO) with personalized, self-service billing and payments communities for your customers. Empower them to manage their own accounts online and use built-in social tools for quick and easy communication.
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The Ultimate Guide to Becoming
a Customer-Centric Org
Get a unified view of your customers and your business
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ERP Communities
STREAMLINED PROCESSES
Centralized billing and payments
Streamline and centralize your billing and payment processes so everyone in your ecosystem can service customers faster and more effectively. Create secure, positive, engaging experiences for you and your customers.
Watch DemoHIGHLY CONFIGURABLE
Personalize to your industry
and/or processes
Configure the community, support multi-currency, multi-company, based on your specific business using the latest Salesforce Lightning Components built in. Leverage robust features to customize access rights based on role, ensuring only specific information appears based on the scenario.
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SALESFORCE CHATTER
Collaborate in real-time
Built-in social capabilities from Salesforce Chatter make it easy to communicate and collaborate with customers. Improve customer satisfaction and speed up payment cycles.
Watch DemoBRANDED EXPERIENCE
Provide a consistent user experience
Customize the community to include the customer's logo and colors, ensuring every payment interaction reflects the brand, on desktop, tablet, or mobile.
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FULLY INTEGRATED
More value with FinancialForce
and Salesforce
Seamlessly and securely integrate billings and payments with other FinancialForce and Salesforce products including FinancialForce Subscription & Usage Billing, FinancialForce Accounting, Salesforce CRM, and Salesforce Community Cloud.
Watch DemoFeatured ERP Customers
View More Customer Stories
“We now have complete end-to-end
visibility into our finances.”
Paul Steele, Senior Director, Seagate
“Even though we’re a small company, FinancialForce worked closely with us to help define our key processes, enabling us to implement the right tool to fit our growing company. Plus, because the FinancialForce solution is so flexible, it will support our changing needs.”
Ida Pai, CFO, DeepRoot
“Revenue forecasting is one of the biggest things that we do. Pulling data from our opportunities in sales and analyzing what the forecast is going to look like for revenue over the next 12 months is hugely critical for us.”
Sean McDermott, CEO, Windward
“After moving off QuickBooks and onto FinancialForce, we are able to do reporting for our combined companies all as one. FinancialForce was the perfect solution for our Salesforce-centric organization.”
Jim Radochia, CTO, SimuTech
“Knowing it was all going to be in one area where I could see from quoting through the CRM and onto cash collection, all in one place on the Salesforce platform,
I was sold.”
Sara Curry, Director of Operations & Finance, Interra Global
